Eco Rentals FAQ - Your Questions Answered
Have a question Eco Rideshare Rental? You can find all your answers here.
Still have questions?
We've answered a few FAQs to get you started. But please don't hesitate to reach out with more.
What is included in the rental cost?
Your rental price includes GST, damage cover as per rental agreement, 24 hour roadside assistance, manufacturer’s scheduled servicing, vehicle registration and licensing fees, and unlimited kilometers drive.
Will I need to pay a security deposit?
A security bond is required for all vehicle rentals. This is $500.00 for Rideshare Select and must be paid by credit card (Visa, MasterCard) or Debit Visa or MasterCard. This fee is refunded when you return the car, provided it’s in the same condition as upon commencement of your hire.
Can I pay when I collect the vehicle?
Yes, payment can be made at the time of vehicle collection. In order to secure your booking and choice of vehicle, you are required to supply a credit card number. In the event of a cancellation, a $50.00 cancellation fee is charged to the credit card provided at time of booking.
Can I extend my rental period?
Yes, you can extend your rental period! Simply call us or send us an email with the details of your hire extension. Please note extensions are not guaranteed and we recommend advising us of your intention to extend as soon as possible.
Can I return the car early?
You are welcome to return the car if you no longer need it, however please note that there are no refunds or credit for early return.